Pet friendly housing toolkit

Work with us to take the steps in our toolkit and become accredited as a pet friendly social landlord.

Illustration of a person relaxing with their dog on a sofa

The principles of pet friendly housing

  • The human-animal bond and benefits of pet ownership are understood and valued throughout neighbourhoods.
  • Pets are viewed as family members, meaning animals and owners are kept together as far as possible throughout their housing journey.
  • Responsible pet ownership and high levels of animal welfare are promoted by housing provider.

Please see below for details of the steps we will take together to reach accreditation, and contact us if you are interested!

Become an accredited Pet Friendly Social Housing Provider

Work with us to take these steps and ensure your homes are pet friendly!

  1. 1

    Have an inclusive pet policy

    Implement an inclusive and accessible pet policy that meets animal welfare needs, and has clearly defined guidelines. We will provide you with a template pet policy during accreditation, or you can get in touch to request our pet policy template.

    Email us
  2. 2

    Prioritise health and safety

    Consider pets in Health and Safety procedures and policies, to provide a safe environment for staff, tenants and pets. We will provide you with training videos for staff and wording for relevant policies.

  3. 3

    Ensure staff understand how to deal with pet-related matters

    You will receive bespoke information packs for your staff, to ensure they and know when and where to signpost for support.

  4. 4

    Promote responsible pet ownership

    Use our tenant-facing resources to promote responsible pet ownership.

  5. 5

    Consider pets in context of domestic abuse

    Signpost or refer tenants to our fostering service Freedom or Cats Protection's Lifeline where appropriate.

Other useful steps to take

You could also:

  • Improve your understanding of the pet population within your housing stock by collecting relevant data throughout the application, allocation and housing processes
  • Consider appointing a Pet Friendly Champion.

Email us to start accreditation today.

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